Terms of Service

Welcome to GATTOAMIO. By using our website or placing an order with us, you agree to the terms outlined below.

1. Use of Our Website

This website is intended for personal and lawful shopping and browsing purposes. You may not misuse the website, interfere with its security, copy our content without permission, or use our products, content, or services for any unlawful or unauthorized purpose.

2. Product Information

We make every effort to provide accurate product descriptions, materials, sizing information, prices, images, and availability.

Please note that natural materials such as leather and suede may have variations in grain, texture, color, creasing, and finish. These characteristics are part of the natural beauty and craftsmanship of our products and are not considered defects.

3. Pricing & Availability

Prices, promotions, product availability, and product information may change without notice.

If an order is affected by a clear pricing, inventory, or product information error, we may contact you to confirm the order, offer an alternative solution, or cancel and refund the affected order.

4. Orders & Payment

When placing an order, you agree to provide accurate billing, shipping, contact, and payment information.

We reserve the right to refuse, cancel, or limit an order in cases involving incorrect information, suspected fraud, payment issues, unauthorized resale, or unusual activity.

Payments are processed securely through third-party payment providers. We do not store your full payment card details.

5. Shipping & Delivery

Orders are processed and shipped according to our Shipping & Delivery Policy. Delivery times are estimates and may be affected by customs, carriers, weather, holidays, or other circumstances beyond our control.

Where available, orders are shipped on a DDP (Delivered Duty Paid) basis, meaning applicable import duties and standard customs clearance fees are included in the final price.

6. Returns & Refunds

Returns, exchanges, and refunds are subject to our Returns & Refunds Policy.

You may request a return or exchange within 14 days of delivery, provided the item meets our return requirements.

For returns due to size, fit, style preference, or change of mind, the customer is responsible for return shipping costs unless otherwise agreed by GATTOAMIO.

7. Size & Fit

Our size charts and fit information are provided as a guide. Fit may vary depending on foot shape, width, instep height, socks, and personal preference.

If you are unsure about sizing, please contact us at info@gattoamio.com before placing your order.

8. Intellectual Property

All content on this website, including product images, text, graphics, logos, product names, and brand materials, belongs to or is licensed to GATTOAMIO.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our prior written permission.

9. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, marketing, customer support, and other store functions.

These services may have their own terms and privacy policies. We are not responsible for third-party websites or services that we do not control.

10. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, policies, or legal requirements. The latest version will always be posted on this page.

11. Limitation of Liability

To the fullest extent permitted by applicable law, GATTOAMIO will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website, product unavailability, delivery delays, or third-party service issues.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

12. Contact

If you have any questions about these Terms of Service, please contact us at:

info@gattoamio.com